Last updated: 30 October 2018
Our company is legally incorporated in the United States. We operate and primarily serve customers in the European Union and we are fully compliant with (General Data Protection Regulation) ("GDPR") and take all the steps necessary to ensure the data you share with us is minimal and safeguarded. We are honored and priveledged to be able to serve you and we will work tirelessly to protect any data you need to share with us in your use of this Service.
We take your privacy seriously and follow the best practices in data protection. We've appointed a Data Protection Officer, DPO, as recommended under GDPR to ensure your data privacy needs can be reasonably actioned and we follow both the spirit and the letter of the privacy legislation based in the jurisditions where we operate.
Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser (eg Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience.
Cookies generally do not hold any information to identify an individual person, but are instead used to identify a browser on an individual machine.
For more information about cookies and their impact on you and your browsing visit www.aboutcookies.org
. You may also use this software for Google Analytics opt-out add-on
to minize Google Analytics data sharing on FerryScan and other websites you visit on the internet.
Personal Information Related to Booking a journey via Cruise Ferry
We secure your data via state of the art encryption and use a high quality cloud services provider based in the European Union ("EU"). Your data will not leave the EU for the purposed of booking your journey via FerryScan, however after we process your data and pass it on securely to operators, we cannot be responsible for misuse of your data. Please refer to the specific operator's policy you are using and demand transparecy from them if they are lacking on clarity on how they use your data. If you find that an operator is misleading or misuing your data, please let us know as well so we can try to help our customers use the safest operators for their journeys and not undergoe any unnessesary financial or mental hardship.
Email Marketing and Retargeting
) to better manage our email lists and your options to change your email marketing preferences. If you desire to change the amount of marketing you recieve from us you may either change your preferences at the bottom of the messages you receive from us or contact us
If you have interacted with our website in the past, we may show you relevant ads through our ad partners (Google Ads and Bing Ads) when you go on different websites. This is called Retargeting and is meant to reconnect with you so we may best fulfill your travel needs. If you would not like to receive retargeting ads, you may click the Ad Choices on the bottom of the Ad you are seeing and opt-out of targeted advertising. You may also visit your search engine's targeted advertising opt-out page and opt-out, or switch your browser to use a search engine that doesn't do targeted advertising like DuckDuckGo.
We will store your data for the minimum period necessary for compliance with regulatory authorities and so we can provide high quality customer service if we need to get information on your booking. We will delete your personal information needed from your trip excluding shared data (your legal name, saved user profile information including email) within 24 hours of your journey from our servers. We will not being able to help you retrieve other information beyond that limit.