Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. The protection and the lawful collection, processing and use of your personal data is therefore an important concern for us. To ensure that you feel secure when visiting our website, we strictly observe the legal provisions when processing your personal data and would like to inform you here about our data collection and data use.
We are committed to complying with the GDPR and all of the applicable national data protection laws. For us, data protection is of high priority. We process your data only when you give it to us when you use our service or if relevant laws permit or require data processing. The following data protection information covers national legal frameworks that might apply in the jurisdictions where we operate and the requirements of General Data Protection Regulation (GDPR) valid throughout the European Union (EU) from 25 May 2018. Under no circumstances will we sell your data or send them to unauthorized third parties. We would like to inform you about the handling of your data.
Peter Goetsch, the data protection officer of FerryScan, can be contacted by email at firstname.lastname@example.org.
FerryScan collects and/or processes personal data from which you can be identified directly or indirectly. Personal data is collected for booking purposes, as well as for technical functionality.Personal data collected for booking purposes:
Personal data collected for booking purposes is stored by FerryScan so that it can be recalled and shared with ferry operators for making ferry reservations. Data transfer may happen in real-time, or with some delay.Personal data collected for technical functionality:
Personal data collected for technical functionality is stored automatically by our website during each visit to FerryScan.
When you book on FerryScan, we may share your personal data with the travel vendor you booked your trip with that we have agreements with. This may include ferry companies, bus companies, and hotels. Each of these companies has their own data protection policy, you can read more about these and where to find them in our Booking Terms. If you contact FerryScan customer support, we may need to share information with the relevant travel vendor to help you.Authorities
We may need to share your personal data and information if required by law. Examples of these situations could be from subpoenas for information from a relevant court, court orders in a relevant jurisdiction to your booking, requests for information relating to legal processes, criminal investigations, and government administrative inquiries. In addition to these examples, there could be many other reasons we could be legally required to share your personal data. We may also share your personal information if we have a dispute with you over or need to protect our rights.Analytics
We use Google Analytics and share anonymous aggregated usage information automatically with Google for learning more about our users and improving the service. We do not collect more information than necessary to improve your experience.
In accordance with the EU General Data Protection Regulation (GDPR), your rights are as follow:Right of Access
You have the right to ask us for the personal data we have on you. We will verify your identity for privacy purposes before disclosing any private information.Right of Rectification
If you find inaccurate or misleading personal data, you have the right to request that it is rectified.Right to be Forgotten
In some circumstances, you can ask for your personal information to be deleted.
However, there are cases where we need to retain your personal information for legal reasons such as:
* When data is required to be stored by law
* To enforce our legal rights
* To reference your trip with operators
If you raise a complaint with us over how we have handled your personal data, you may request 'restricted processing' while we process your complaint.Right of Objection
You have the right to object to our processing of personal data when we are doing business with your personal data..Right to Data Portability
You have the right to obtain and reuse your personal data in a machine readable electronic format for use as you see fit.Right to Lodge a Complaint with a Supervisory Authority