Data Protection at FerryScan

Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. The protection and the lawful collection, processing and use of your personal data is therefore an important concern for us. To ensure that you feel secure when visiting our website, we strictly observe the legal provisions when processing your personal data and would like to inform you here about our data collection and data use.

We are committed to complying with the GDPR and all of the applicable national data protection laws. For us, data protection is of high priority. We process your data only when you give it to us when you use our service or if relevant laws permit or require data processing. The following data protection information covers national legal frameworks that might apply in the jurisdictions where we operate and the requirements of General Data Protection Regulation (GDPR) valid throughout the European Union (EU) from 25 May 2018. Under no circumstances will we sell your data or send them to unauthorized third parties. We would like to inform you about the handling of your data.

1. Contact details of the controller of the data file and the data protection officer of FerryScan

Data Controller:

Port Zero Ventures LLC
PO Box 510170
PMB 92592
Milwaukee, Wisconsin 53203-0037 US
Telephone: +1 414 600 0955

FerryScan is a trade name of Port Zero Ventures LLC, a Wisconsin-registered company with IRS Employer Identification Number (EIN / "Registration Number") 82-4517941.

Data protection officer of FerryScan

Peter Goetsch, the data protection officer of FerryScan, can be contacted by email at [email protected].

2. Why does FerryScan Process Your Personal Data?

FerryScan must process your personal data for purposes including the following:
  • Booking your trip with our ferry partners
  • Notifying you in case of changes to your trip
  • For statistical and business development purposes (web analytics)

3. Which Personal Data does FerryScan Collect and/or Process?

FerryScan collects and/or processes personal data from which you can be identified directly or indirectly. Personal data is collected for booking purposes, as well as for technical functionality.

Personal data collected for booking purposes:
  • First Name
  • Last Name
  • Gender
  • Date of Birth
  • Passport Expiry Date
  • Nationality
  • Email
  • Phone Number
  • Special Needs Requirements

Personal data collected for booking purposes is stored by FerryScan so that it can be recalled and shared with ferry operators for making ferry reservations. Data transfer may happen in real-time, or with some delay.

Personal data collected for technical functionality:
  • Information about the browser type and version used
  • The user's operating system
  • The user's Internet service provider
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system reaches our website
  • Websites accessed by the user's system through our website
  • Country and language settings of the browser (control page)

Personal data collected for technical functionality is stored automatically by our website during each visit to FerryScan.

4. The recipients or categories of recipients of the personal data

Payment providers

When you book on FerryScan, we may share your personal data with our payment provider, Stripe to better ensure your transaction will be promptly processed. Stripe is a data controllers and they use your data in accordance with their own privacy policies. Stripe works with service providers “predominantly located in the European Union and the United States of America.” You can read more about their privacy policy ( and sub processor list ( If you are located in an EU or EEA country, your payment will be processed by “Stripe Payments Europe, Ltd.” If you contact FerryScan customer support, we may need to share information with Stripe to help you.

Travel Vendors

When you book on FerryScan, we may share your personal data with the travel vendor you booked your trip with that we have agreements with. This may include ferry companies, bus companies, and hotels. Each of these companies has their own data protection policy, you can read more about these and where to find them in our Booking Terms. If you contact FerryScan customer support, we may need to share information with the relevant travel vendor to help you.


We may need to share your personal data and information if required by law. Examples of these situations could be from subpoenas for information from a relevant court, court orders in a relevant jurisdiction to your booking, requests for information relating to legal processes, criminal investigations, and government administrative inquiries. In addition to these examples, there could be many other reasons we could be legally required to share your personal data. We may also share your personal information if we have a dispute with you over or need to protect our rights.


We use Google Analytics and share anonymous aggregated usage information automatically with Google for learning more about our users and improving the service. We do not collect more information than necessary to improve your experience.

5. How Long does FerryScan Keep Your Personal Data?

Personal data is stored by FerryScan only for the minimum amount of time that is required to comply with the compliance requirements of the legal jurisdictions in which we operate. Our business requires your data for a relatively short period of time, however your data must be stored for longer to comply with tax and other regulations as mandated by the territories in which we operate. When your personal data is no longer required by FerryScan, it will be removed from our systems as soon as possible.

6. Your Rights

In accordance with the EU General Data Protection Regulation (GDPR), your rights are as follow:

Right of Access

You have the right to ask us for the personal data we have on you. We will verify your identity for privacy purposes before disclosing any private information.

Right of Rectification

If you find inaccurate or misleading personal data, you have the right to request that it is rectified.

Right to be Forgotten

In some circumstances, you can ask for your personal information to be deleted.

However, there are cases where we need to retain your personal information for legal reasons such as:

* When data is required to be stored by law
* To enforce our legal rights
* To reference your trip with operators

Right to Restriction of Processing

If you raise a complaint with us over how we have handled your personal data, you may request 'restricted processing' while we process your complaint.

Right of Objection

You have the right to object to our processing of personal data when we are doing business with your personal data..

Right to Data Portability

You have the right to obtain and reuse your personal data in a machine readable electronic format for use as you see fit.

Right to Lodge a Complaint with a Supervisory Authority


Office of the Data Protection Ombudsman

P.O. Box 315
FIN-00181 Helsinki
Tel. +358 10 3666 700
Fax +358 10 3666 735
[email protected]

7. Where is Your Personal Data Collected?

We collect personal data only from you via the FerryScan website. No information is gathered on you from outside sources.

8. Is automated profiling used in decision-making?

No automated profiling is used in decision-making with FerryScan and your previous searches will not affect the pricing you see.
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